Healthcare improved at Yarl's Wood immigration centre says regulator

13 October 2016

Healthcare for people held at Yarl’s Wood immigration removal centre in Bedfordshire has improved according to a report published today by the government’s independent regulator

The Care Quality Commission (CQC) inspected the G4S-managed healthcare facility in March 2016 and their annual State of Care report into health and social care in England released today, says that that staffing at the centre now better meets the needs of detainees, there is improved input from mental health professionals including better training for staff and better care for pregnant women. 
Responding to today’s review, Managing Director for G4S Public Services, John Shaw, said:
“Today’s report recognises the hard work of our team to improve healthcare for detainees’ at Yarl’s Wood since we took over responsibility for the service in September 2014 when we inherited significant challenges, including a high level of staff vacancies and a service which did not adequately meet patients’ needs.  
“We have worked closely with our commissioners to reconfigure the service and while there is a high level of demand with 90 per cent of women accessing healthcare daily, no patient waits more than three days for a non-emergency appointment and more GP hours are delivered at the centre than ever before. 
“While this report is encouraging, there is still more work to do to and we will continue to work closely with our commissioners, our patients and our partners on site to continue to improve the service we deliver.”

Notes to editors

Today’s Care Quality Commission (CQC) report, State of Care, can be found on the CQC website

Healthcare services at Yarl’s Wood are commissioned by NHS England

For more information please contact Michael Baker via or +44 (0)20 7963 3333

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About G4S

G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents.

The group is active in more than 100 countries*, and is the largest employer quoted on the London Stock Exchange with over 610,000* employees and has a secondary stock exchange listing in Copenhagen.

*Includes 44,000 employees in businesses in 15 countries that are being sold or exited.


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