Rail security solutions Add this

Securing railway stations and protecting our customers’ revenue.

G4S is a leading provider of manned security services, and prevention of fraud and revenue loss solutions to the UK rail industry, with a proven track record in delivering practical, cost effective and bespoke solutions to meet rail companies’ varied security and customer service demands.  

Our dedicated teams of professional, licensed and trained security officers provide fully accountable services that span the whole rail environment, including:

  • Administration of penalty fares
  • Credit card fraud prevention
  • On-train security
  • Gate-line and ticket office manning
  • Station taxi marshalling
  • Mystery shopping
  • Baggage handling
  • Personal search operations in security sensitive locations
  • Round the clock surveillance and CCTV for depots, stations and other facilities
  • Special event and other specialist services.

Our management team includes experts in regulations, and experienced Health & Safety risk assessors, who participate in a variety of national forums that share best practice and experiences on a regular basis.

We work in partnership with train companies, Network Rail, the British Transport Police (BTP), Department for Transport (DfT-TRANSEC) and the Security Industry Authority (SIA), to improve and provide effective security at key transport interchange locations across the UK rail networks.  

G4S also complies with the BTP Railway Safety Accreditation Scheme.  This formalises the excellent working relationship we have with the BTP, providing additional police powers for our officers to deal with anti-social behaviour, nuisance offences, and minor disorder, and to provide additional reassurance to rail travellers.