Meter reading and data management services

Cyclical meter reading and data processing across the UK has been the backbone of G4S Utility Services activity since the company was formed over 10 years ago.

Dedicated to the provision of metering reading, data management and associated support services, G4S Utility Services operates on behalf of supply organisations throughout the utilities industry.

With an experienced and competent workforce, national coverage and highly proficient technical systems, G4S Utility Services provides a full range of managed services for NHHDR, NHHDC, NHHDA and Unbundled Gas.  This includes the ability to hold portfolios of any size for both electricity and gas simultaneously and to schedule Dual Fuel meter reading.

We have a wide range of skills and competencies to enable us to say 'Yes' to most customer enquiries related to electricity, gas and water metering activity including:

• Data retrieval
• Non-half hourly data collection and aggregation
• Electricity half-hourly site visit services
• Warrant services (including court attendance)
• Special projects associated with difficult to access sites
• Call centre services
• Opening reads for homeowners and tenants
• Occupancy tracing
• Tariff meter resets
• Site investigations
• Safety checks
• Tracking theft of gas / electricity
• Portfolio Management