Acute hospitals - North West London Hospitals NHS Trust
G4S provides critical support services for acute hospital Trusts across the UK, delivering high quality facilities management services to North West London Hospitals NHS Trust, amongst others
For acute hospitals the assurance of reliable, effective facilities management (FM) services, supporting the delivery of their core responsibilities to patients, is crucial.
Our teams work closely with Trust staff to provide a flexible, responsive service which meets and exceeds their expectations. We work in partnership with our clients to ensure our policies are aligned with theirs.
We place great importance on high levels of staff training and a comprehensive induction programme, which gives our teams an understanding of the pressures facing the different wards and departments. This ensures we can work seamlessly with nurses and ward staff and provide our services in the most appropriate way.
The services we provide to North West London Hospitals include:
- Cleaning and domestic services
- Window cleaning
- Waste and materials management
- Reception and 24 hour Helpdesk
- Patient catering and ward hostess service
- Non-patient catering: restaurant and hospitality
- Portering
- Postal services
- Security
- TrustPlus - services for private patients
We work with the TrustPlus Private Patient Units at Northwick Park and St Mark’s Hospitals. As part of this premium service we provide dedicated hostess, chef and housekeeping services in addition to the standard facilities management provision.
For more information about our services contact Emma Pearson, Director of Commercial and Business Development, G4S Integrated Services. Email g4sis@uk.g4s.com.
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