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We have the experience and technology to help you achieve external standards

We have successfully supported over 3,000 organisations achieve successful accreditation. We engage organisations with quality standards, whether they are internal or external, to ensure they receive the maximum business benefit. Our assessments completed are accredited under the UKAS BS EN 45011 standard.

Our wealth of experience allows us to provide the best possible advice, promoting a culture of continuous improvement. We offer solutions which offer real business improvements, whilst ensuring value for money and ultimately organisational performance. We:

  • Developed a dynamic easy-to-use online tool to make the process as convenient and flexible as possible
  • Offer real time gap analysis
  • Offer corporate programmes; we recently conducted a large corporate programme which included 68 single service assessments
  • Ensure you gain measurable business benefits and improve your customer focus
  • Engage staff to deliver continuous improvement through the online assessment tool

We currently provide certified assessments against the following standards:

Customer Service Excellence
Customer Service Excellence (CSE) was developed by Government to provide organisations with a practical tool for driving customer-focused change.

Training Quality Standard
The Training Quality Standard distinguishes and acknowledges the best organisations delivering training to employers.

The Information Standard
We participated in the Department of Health's (DOH) pilot scheme and are delighted to be selected as a certification body for the launch of the Standard which validates healthcare information as reliable and accurate.

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Did you know?

G4S combine 45-years of training experience with the knowledge of over 100 trainers to provide powerful learning solutions which unlock potential and drive success.

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