Engineering solutions

We'll keep your cashpoints up and running and paying their way
Engineering Image

Through our dedicated engineering partners we'll keep your cashpoints, CASH360 and other business critical devices functioning

Many large banks and smaller independent operators choose us to service, maintain and replenish their ATMs - benefiting from major efficiencies along the way.

We make sure the cash is right there at the touch of a button when customers need it. We keep machines serviced to keep faults to a minimum and if something does go wrong, we're on hand to fix it quickly, helping you maintain the loyalty of your customers and leading to less costly downtime.

What's in it for you?

24/7 nationwide support

Our dedicated ATM helpdesk runs around the clock to monitor and diagnose faults as they occur. Our team of 450 expert field engineers is on hand to fix your machines wherever they are in the UK & Ireland.

Fewer faults, faster fixes

Faulty ATMs cost money, we use advanced software to check your machines remotely. If we spot a fault, we'll dispatch an engineer without delay, armed with the tools and parts to fit it there and then. We will even track the lifespan of parts so we can replace them before any issues arise, keeping your ATM estate up and running most of the time.

Optimum cash levels

Our systems allow us to forecast how much cash should be in your machines and when, based on interest rates and current and historical transaction levels. We'll use this insight to schedule just-in-time replenishments without compromising cash availability for your customers.

 Lower support costs

Use our modern, centralised infrastructure to avoid the cost and hassle of managing multiple suppliers - and combine services to enjoy even greater cost savings.

 

“RED5 always have peace of mind knowing that our money is being deposited securely at the hands of G4S and the reliability G4S  provide is unbeatable”

 
Abie Makin RED5 Retail Ltd
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