Patient Transport Services (pts)

We transport patients to and from hospital safely, comfortably and on time. We work in partnership with NHS Trusts for the benefit of patients and to provide a high quality service. Our staff are highly trained and our vehicles are clean and well equipped to maintain or improve quality of life whilst patients are in our care.

G4S Ambulance

wide range of specialist services

We continuously listen to patients and customers to ensure we consistently deliver an exceptional service which transports patiently comfortably and with confidence.

In addition to providing our core 24-hour non-emergency patient transport service we can provide a range of specialist services:

  • Emergency Medical Technicians - for patients with high dependency needs and medical requirement 
  • Bariatric Services - for patients with limitations in health and/ or social care due to their physical size, weight distribution, health, mobility and environmental access.
  • Special Care Baby Units - for babies requiring a high level of care such as premature babies.
  • Renal - for patients needing dialysis.
  • Repatriation - for patients who need transporting safely over long distances.
  • End of Life - for patients who are in the final stages of a terminal illness.
  • Secure Health - for patients with mental health illnesses requiring transportation.

Delivering with expertise

"G4S has a good track record of delivering high-quality patient transport services across the country, including in London, Essex and Surrey."

Ian Ayres Chief officer for NHS West Kent clinical commissioning group.

Contact the pts team

Do you have feedback about the service you have received? Please send your Complaints, concerns and compliments to:

G4S Patient transport services

Swift House, 18 Hoffmans Way, Chelmsford, Essex, CM1 1GU